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Joseph (Joe) Norton is a information technology executive, consultant and speaker who has extensive experience in improving the performance of corporate IT organizations and in turning around “at risk” IT endeavors. Mr. Norton has been engaged since January 2009 with establishing and implementing an operations and business value turn-around strategy for Global Shared IT Services for the Novartis Group. As Group CTO and Head of Global Infrastructure Services, Mr. Norton has been leading his “Bold and Brilliant at the Basics” campaign to integrate and consolidate the IT products, services and operations support provided by a consortia of five major outsourcing firms, Novartis IT associates and hundreds of contractor firms distributed globally in 140 countries and over 256 locations. Under his leadership Novartis Global Shared IT Services has achieved a significant annual cost efficiencies coupled with improvements in operations effectiveness.
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Mr. Norton’s former positions include Executive-in-Residence with McKinsey and Company, Vice President and Chief Technology Officer of the McDonald’s Corporation, Vice President of Corporate Technology for JPMorgan Bank, and Vice President and Chief Technology Officer of the National Transportation Exchange. He has also held senior professional and executive roles with Grumman Aerospace Corporation, Sybase, Inc. and Oracle Corporation.
As a consultant, his clients include top tier Management Consulting firms, Fortune ranked corporations, several of the leading enterprise software firms, a number of Federal and State Government Agencies and a nationally ranked University System. A partial list of his current and past consulting clients includes: Federal Express, Cisco Systems, Peoplesoft, SAP, Microsoft, McDonald’s Corporation, Panama Canal Authority, Bristol-Myers, U.S. Army Tacom, Fisher Scientific, Nationwide Insurance, ARAMARK, State Farm Insurance, PepsiAmericas, Baxter International, Honeywell, U.S. Department of Housing & Urban Development, Naval Supply Systems Command, University of Illinois, Boise Cascade Corporation, Nextel, Georgia-Pacific Corporation, Eaton Corporation, British Airways, Accenture, the State of Illinois, IBM, U.S. Veterans Administration, BlueCross BlueShield Association, Harrah’s Entertainment, Hudson Highland Group, National Equity Foundation, Mercury Interactive, OMG, Prosperiti, Simon Property Group, SmithersOasis and CCC information Services.
Mr. Norton is a veteran of the United States Navy. He served as an operations and technology specialist aboard the fast attack submarine USS Sturgeon (SSN-637). He obtained a B.S. in Information Management Systems from Empire State College of the State University of New York, and a MBA from the College of Business, University of Illinois at Urbana-Champaign.
Mr. Norton’s professional affiliations include United States Naval Institute, Association for Computing Machinery (ACM), Product Development and Management Association (PDMA), Institute of Electrical and Electronics Engineers (IEEE) and the Project Management Institute (PMI). He is certified as a Project Management Professional (PMP) by the Project Management Institute (PMI) and is a past Vice President for Education and Member of the PMI Chicago Executive Committee
Inquires pertaining to Mr. Norton's availability for speaking, advisory and / or consultative engagement may be directed to Joe Norton at joenorton@joenorton.com.
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